Refund policy

Returns & Refunds Policy

At State Trivia Game, we take pride in delivering high-quality products. If you encounter an issue with your order, please review our return policy below.

Eligibility for Returns

We only accept returns under the following conditions:

• The item has a manufacturing defect or was damaged during shipping.

• You submit a return request within 15 days of receiving your order.

We do not accept returns for reasons other than product defects or shipping damage.

How to Request a Return

To initiate a return, please email us at info@statetriviagame.com with:

1. Your order number.

2. A description of the defect or damage.

3. Clear photos of the affected product.

Our team will review your request and respond within 2 business days with further instructions.

Return Process & Refunds

• If your return is approved, we will provide a return shipping label.

• Once we receive and inspect the item, we will process your refund or send a replacement.

• Refunds are issued to the original payment method within 2-10 business days after approval.

If you have any questions, feel free to contact us at info@statetriviagame.com